Contact
Talk to a human.
Pick a channel or send a message. It routes to whoever is on shift, not a queue. Every day, 08:00–18:00 Helsinki time.
Routing console
Send the message. We pick it up.
Each channel runs at a different speed. Pick the one that fits the urgency. The form below routes to whichever operator is on shift.
Service standards
The numbers we hold ourselves to.
Aspirational targets stated as commitments. Same operator, every reply.
Median first reply<1hDuring office hours, every channel
Same-day reply rate99.6%Target across all channels
LanguagesEN · FIEvery operator, every reply